New Relic’s cloud-based observability platform monitors applications and services in real time to provide insights into software, hardware, and cloud performance. The new capability extends the platform’s browser agent into the GPT iframe environment. It captures standard telemetry data, including latency and connectivity of an application within the GPT iframe. According to New Relic, ChatGPT app monitoring offers deep telemetry to ensure AI-generated UIs are functional, high-performing, and conversion-ready.
“Bringing business services into the natural flow of a ChatGPT conversation is a powerful, intuitive, and revenue-generating strategy,” said New Relic Chief Product Officer Brian Emerson, in a statement. “But once your carefully crafted application instantiates inside ChatGPT, it traditionally enters a black box where standard browser monitoring tools can fail. At New Relic, we’ve worked quickly to stay steps ahead of customers who want to maximize this opportunity, ensuring that businesses monetizing genAI aren’t flying blind when it comes to user experience and system health.”
New Relic’s ChatGPT app monitoring capability helps enterprise customers:
