Natural language for network engineers
Beevers explained that network operations teams face two fundamental barriers to automation. First, they lack accurate data about their infrastructure. Second, they aren’t software developers and shouldn’t have to become them.
“These are not software developers. They are network engineers or IT infrastructure engineers,” Beevers said. “The big realization for us through the copilot journey is they will never be software developers. Let’s stop trying to make them be. Let’s let these computers that are really good at being software developers do that, and let’s let the network engineers or the data center engineers be really good at what they’re really good at.”
That vision drove the development of NetBox Copilot’s natural language interface and its capabilities.
Grounding AI in infrastructure reality
The challenge with deploying AI in network operations is trust. Generic large language models hallucinate, produce inconsistent results, and lack the operational context to make reliable decisions. NetBox Copilot addresses this by grounding the AI agent in NetBox’s comprehensive infrastructure data model.
NetBox serves as the system of record for network and infrastructure teams, maintaining a semantic map of devices, connections, IP addressing, rack layouts, power distribution and the relationships between these elements. Copilot has native awareness of this data structure and the context it provides.
This enables queries that would be difficult or impossible with traditional interfaces. Network engineers can ask “Which devices are missing IP addresses?” to validate data completeness, “Who changed this prefix last week?” for change tracking and compliance, or “What depends on this switch?” for impact analysis before maintenance windows.
