- ISP outages: Globally, ISP outages declined from 136 to 105, a 23% decrease. In the U.S., ISP outages dropped from 51 to 26, down 49% week-over-week.
- Public cloud network outages: Globally, public cloud network outages increased from 47 to 59, up 26% week-over-week. In the U.S., outages rose from 22 to 37, an increase of 68%.
- Collaboration app network outages: Both globally and in the U.S., collaboration application network outages remained at zero.
Cisco ThousandEyes
Two notable outages
On January 2, Hurricane Electric, a network transit provider, headquartered in Fremont, CA, experienced an outage that impacted customers and downstream partners across multiple regions, including the U.S., Japan, South Korea, Indonesia, Taiwan, India, and Singapore. The outage, lasting one hour and 1 minute, was first observed around 3:05 PM EST and initially appeared to center on Hurricane Electric nodes located in Los Angeles, CA. Five minutes into the outage, the nodes located in Los Angeles, CA, were joined by Hurricane Electric nodes located in Phoenix, AZ, in exhibiting outage conditions. This coincided with an increase in the number of downstream partners and countries impacted. Around 10 minutes into the outage, all nodes, except those located in Los Angeles, CA, appeared to clear. The outage was cleared at around 4:10 PM EST. Click here for an interactive view.
On December 31, Cogent Communications, a multinational transit provider based in the U.S., experienced an outage that impacted multiple downstream providers as well as Cogent customers across various regions, including the U.S., France, the Netherlands, South Africa, Spain, and South Korea. The outage, which lasted 9 minutes, was first observed around 7:50 PM EST and appeared to initially center on Cogent nodes located in Washington, D.C. Around five minutes after first being observed, nodes located in Washington, D.C., appeared to clear and were replaced by nodes located in Boston, MA, in exhibiting outage conditions. The outage was resolved around 8:00 PM EST. Click here for an interactive view.
