“ServiceNow is trying to build an enterprise platform where AI agents don’t just chat, but actually take meaningful actions inside the business,” said Akshat Tyagi, associate practice leader at HFS Research. “Moveworks gave them a strong automation layer, but trust and governance were the missing pieces. Handing over real-time authority to agents unless identity, permissions, and access rules are rock solid is a bluff no enterprise wants to play.”
Veza addresses what security experts call the non-human identity problem. Every AI agent, API integration, and automated workflow creates service accounts and tokens that need management, according to the company. In most enterprises, these machine identities far outnumber human users.
Veza’s Authorization Graph technology maps permissions across systems to show not just who has access, but what they can effectively do with that access. According to its website, the company manages more than 20 billion permissions for customers, including Blackstone, Expedia, and Workday. Veza has raised $235 million since its inception in 2020 and employed more than 190 people as of April 2025.
