SolarWinds this week announced its AI Agent and additional AI capabilities across its portfolio that are aimed at helping enterprise organizations to move from a reactive mode of IT operations to a more autonomous, proactive state of operational resilience.
The AI Agent is a conversational interface that can summarize outages, gather diagnostics, identify root causes, and suggest remediation actions using natural language commands. The agent will provide recommendations to help enterprise organizations more quickly resolve incidents and lessen IT operators’ alert fatigue.
“The AI Agent is really designed to be an intelligent, context-aware digital teammate for IT operations to predict issues, automate responses, and fundamentally reduce the cognitive load on our IT teams. It can automatically summarize outage, gather diagnostics, identify probable root cause, and suggest remediation steps—and which can be triggered autonomously with a human-permitted action,” says Krishna Sai, senior vice president of technology and engineering at SolarWinds. “This copilot type of experience makes that a lot more user-friendly, makes it a lot more relevant, and reduces the noise of the fatigue that our ops teams have to go through.”
