“Netskope AI agents are specifically designed with platform workflows in mind and deeply embedded within the architecture,” said Rich Davis, director of product and solutions marketing at Netskope, in an interview with Network World. Running agents directly on data sources reduces the need to move large volumes of data to other systems, he added. “Agents can handle the repetitive triage and investigation work so human analysts can focus on higher-value decisions.”
The new agents use natural language interfaces and are designed to execute multi-step workflows, from investigation through remediation recommendations, according to Netskope. With this release, Netskope is launching six agents:
- DLP AISecOps Agent: Automates DLP alert triage, reducing false positives and surfacing priority cases.
- Insider Threat AISecOps Agent: Correlates user behavior and DLP data to identify insider risks.
- Private Access AIOps Agent: Audits access settings and generates policies based on usage patterns.
- DEM Data Intelligence Agent: Converts telemetry data into actionable troubleshooting insights.
- DEM Insights Agent: Highlights performance issues and trends across digital environments.
- CCI Insights Agent: Enables natural language queries of cloud and SaaS risk data.
Netskope is also emphasizing the need for human oversight, alongside the growing use of automation. Agents can autonomously gather data, triage risks, and even initiate workflows such as creating IT service tickets or notifying analysts, but they will not take final action.
“Once the investigation is complete, the agent will wait for a member of the security team to review its findings and direct it to take action,” Netskope’s Davis said. “This provides the balance between time savings and human control.”
AgentSkope and the DLP AISecOps, CCI Insights, Private Access AIOps, DEM Data Intelligence, and DEM Insights agents are all generally available, with the Insider Threat AISecOps Agent currently in private preview. Netskope said it plans to expand its agent portfolio on a monthly basis.
